Terms and Condtions

1-72 Model Figures comply with the Distance Selling Regulations. A customer has the right to cancel their order, without giving reason. A customer may return any item within 7 working days of receipt, for a full refund less shipping. Please note: if you fall into a FREE SHIPPING category, we reserve the right to deduct our actual shipping cost.

 

Missing items, damaged goods or any other disputes should be reported either by email or in writing within 7 working days of receipt. DO NOT return any item until we reply to any such communication.

 

We will make every effort to replace damaged goods but if replacement is not possible, or if an order is cancelled for any other reason, Our only legal obligation is to refund the full purchase price.

 

The customer is responsible for the costs incurred in returning the item, except in cases of faulty, damaged or wrongly supplied goods. A deduction will be made from the refund of any direct cost of collecting the goods. The goods must be returned in the condition that they were first supplied.

 

Please include a covering letter explaining the reason that the goods are being returned (not a legal requirement),and your full name and address. The customer will be refunded within 30 days of cancellation by the method used for payment.

 
1-72 Model Figures 
75 Upper Dane Road
Margate
Kent
CT9 2LZ
 
 
 
Shipping
Postage across the various parts of the world are varied and have many choices, we are always looking to improve on these whilst maintaining a good level of service, that reliable and traceable. With this in mind once you have put your boxes of figures in the cart and paid for them we will once packed advise of any over weight costs that may come to light.

And where needed we will advise of the extra cost. We hope that this process works for you, if you would like us to see what the weight of the figures are prior to purchasing then please get in contact and we can let you know what the price to ship is.

We will always be open and transparent regarding the cost, and am to be as cheap as possible, without compromising on the service.
 

European Customers

We please be aware of extra customs you may be liable for once any orders arrive in your country, this is out of our control and whilst we are quick at posting internal country customs can be delayed. We will try to do pur best but please be aware of local constraints out of our control..


Overseas
Australia New Zealand up to:
800 grams £21.50
1500grams £25.00
2000grams £32.50